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September 18, 2008

Windows, Life without Walls: Microsoft Ad Campaign Enters New Phase

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Microsoft on Thursday will enter a new phase in its $300 million advertising campaign, one that moves away from the initial ads featuring comedian Jerry Seinfeld and Microsoft cofounder Bill Gates. In the new ads, which push the themes "Windows: Life without Walls" and "I'm a PC," Microsoft directly tackles the Apple's stereotyping of the PC user and focuses on the diversity of both the PC and its users.

The new ads will debut on television Thursday evening but also include print accompaniments in newspapers and magazines. In sharp contrast to Apple's sarcastic and stereotypical "I'm a Mac, I'm a PC" advertisements, Microsoft does not ridicule (or even mention) its competition. Instead, the ads show the diversity of the PC world and the diversity of those who use PCs. The ads feature some celebrities, but also many regular users from the around the globe and even some Microsoft employees. (Did I spot ClearType guru Bill Hilf in there? I think I did.)

Despite not ever mentioning Apple or the Mac by name, the ads very clearly are designed to counter the snobbery that's regularly on display by Apple, its ads, and it's more vocal fans. Microsoft's approach is far warmer and humble, and much more human.

"This is more than software we're talking about," one print ad reads. "It's about an approach to life. An approach dedicated to engineering the absence of anything that might stand in the way ... of life. Today, more than one billion people worldwide have Windows. Which is just another way of saying we have each other."

Microsoft says the new ads let PC users tell their real stories, countering the "caricatures and stereotypes" offered by Apple. "There was a strong desire for us to take back the narrative," Microsoft general manager David Webster said. He noted that the ads were designed to change the dialogue without dragging Apple threw the mud. Left unsaid, of course, is that that's exactly what Apple's been trying to do to Microsoft and Windows for the past few years.

The ads should also quell criticisms of the Seinfeld/Gates ads, which many found to be vague and off-topic. But Microsoft always intended those ads to be an introduction to a wider series of ads that would get more product-centric over time. And despite the criticisms--many coming from Apple-centric types only--advertising experts say they were overwhelmingly successful. Advertising research firm Zeta Interactive says that Microsoft has garnered "overwhelmingly positive buzz" since the ads debuted.

End of Article



Reader Comments
Paul, you need to end this ridiculous "Snob" campaign you have against Apple. This is a bogus label that your are trying to stick to the company and its growing fan base.

The "I'm a mac, and I'm a PC" ads are effective because they have humanized the experience of using a PC vs. a MAC. All the while, avoiding stereo-typing any specific PC or MAC user. It was truly brillant, and funny because it's true.

Just yesterday I got a cryptic error message "Windows Update Error 8024001b" running windows update on Vista Ultimate. I can remember exactly the "I'm a Mac, I'm a PC" commercial that describes this experience.... Brilliant!!

TEAMSWITCHER September 18, 2008 (Article Rating: )


Yet Teamswitcher - it's strange you don't point out similar errors on the MAC. I'm a MAC user as well - but I too have seen cryptic errors in 10.5 doing updates... that I ended up having to Google to figure out! Mac is just as good (or bad) as the PC.

And I don't think Paul is in a SNOB campaign... he has clearly stated his "like" of the Mac in the past as well as the PC... as I recall - he does own a Mac (or two?). It's you (and others) that don't read all of Paul's messages, or haven't been with him over the long term - to know that he is unbiased in this area.

Hey Paul - how about a link to these new commercials?

slemay September 18, 2008 (Article Rating: )


As a former ms mvp i can say i know windows well.
But this article does look like ms shillery.

I,m curently a Ubuntu fan

brogdrone September 18, 2008 (Article Rating: )


"teamplayer" brings up a good point. Far from being smarmy, the "Mac" character in the Apple ads is very kind to "PC", helpful, and never rude or mean. Not once. Any perception otherwise is simply a matter of psychological projection on the part of insecure PC users.

I've had my share of cryptic errors on the Mac, too...but they don't usually result in the kind of chaos I find while running Windows. And speaking of Windows errors...don't even get me started after six hours of downtime from a botched automatic update to XP SP3. See, we all have our stories, don't we?

"Microsoft always intended those ads to be an introduction to a wider series of ads that would get more product-centric over time."

Backpedal, backpedal, backpedal...

lotsamystuff September 18, 2008 (Article Rating: )


Sorry Slemay, I have not encountered any cryptic error messages updating my MacBook Pro running OS X.

I have followed Paul in many of his different mediums and I am fully aware of his respect for Apple. But when he uses words like "Snobbery" and "Arrogance" to describe Apple users he comes off like a miffed fan-boy. The reality is that Apple users are as diverse and varied as Windows users. Thanks to Apple's Boot Camp, I can be both at the same time. How confusing is that?

Microsoft can scramble for for high ground with their "We are the world" campaign, but what they really need to fix the PC experience. Until then, Apple's "I'm a mac" ads will be effective advertising.

TEAMSWITCHER September 18, 2008 (Article Rating: )


Wow - the trolls have really thrown out the bait today, huh? Lotsatrolling, I must admit, you've really outdone yourself today. Bravo.

I'll resist the urge to be condescending, er, I mean "helpful", and simply welcome our newest troll.

jersey72 September 18, 2008 (Article Rating: )


I hope they bring back Jerry & Billy - those were hillarious!

Ahh well, better they take the high-road as true comedy is lost on the fischer-price crowd...

sx4sport@hotmail.com September 18, 2008 (Article Rating: )


"I hope they bring back Jerry & Billy - those were hillarious!"

I agree. I'm a Mac user, but those ads are so great that they almost make me want to switch. OK - not quite. But I think they do help to create a better image for Microsoft. I love their amusing quirkiness. Too bad Microsoft is going back to more conventional (and boring) advertisements.

nim55 September 18, 2008 (Article Rating: )


"Hello, I'm a PC, and I've been made into a stereotype"

hehe, classic. I don't see how Apple's "I'm a Mac, I'm a PC" campaign can continue unchanged in the face of that. If they do they are only going to play into and reinforce Microsoft's campaign.

Flenser September 19, 2008 (Article Rating: )


The ads are brilliant. Research had shown that more people like the PC than the MAC in the apple ads because it was more humble and more human. Whereas the MAC was the guy everybody loves to hate. Snobish, self rightgeous, thinks-he's-better-than-everybody guy.

MS is taking advantage of the unavoidable sense of superiority apple and it's users tend to convey and turning it against them by framing them as closed minded people who are out of touch with real users.

Instead of exposing all the lies in the apple ads, and even exposing the weakness of the MAC, I think they made the right move by targeting what apple and its users can never change: "Their false sense of being superior".

No matter how hard Apple tries, they created a community of snobs, and MS framing them as such is totally brilliant.

guruguru September 19, 2008 (Article Rating: )


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