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Desktop Authority® Password Self Service provides an easy-to-use, robust system for users to reset their forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. The flexible, policy driven system allows administrators to define the type and number of questions that must be answered, and to tailor the requirements to the department or group. Desktop Authority Password Self- Service integrates seamlessly into the logon screen of Windows 2000, Windows XP and Windows Vista, allowing users to reset passwords right from their own workstation, even when they can’t log in. In addition, it provides a more granular security management.
Performance benefits:
Complete Self-Service: Lets users sign up for the service, change passwords, reset lost passwords and unlock accounts from the self-service web portal.
Administrative Control: Specify the number of mandatory questions, optional questions or even user-defined questions that need to be answered to sign up and reset a password or locked account.
Security Focused: Data encryption features combined with enhanced flexible password policies ensure organizational security goals are met, while service levels are improved and help desk call volume is reduced.
Centralized Reporting: Comprehensive reporting across all instances of the product, showing user adoption and password reset activities.
Desktop Authority Password Self-Service requires Windows Server 2003 (SP1 or higher), Microsoft Internet Information Server, and SQL Server 2000 or SQL Server 2005 (including SQL Express Edition).
Desktop Authority Password Self-Service provides seamless integration with Windows 2000, Windows XP and Windows Vista.