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February 27, 2008 12:00 AM

Online Office Suites

Can a low- or no-cost online office suite replace Microsoft Office?
Windows IT Pro
InstantDoc ID #98104
Rating: (1)

AjaxWrite—a simple word processor that sports a clean, minimalist interface—was the first module I tried. I attempted to load the test document, then waited. And waited. Then waited some more. After about 10 minutes of watching an animated loading screen that resembled a history of Google’s stock price, I cancelled the import and moved to the ajaxPresents module. Not much luck here either: The program spit out an error message each time I tried to load the sample PowerPoint document. Hoping that the third time was the charm, I turned to the ajaXLS spreadsheet viewer, only to be blocked by a frozen dialog box.

To be fair, these Ajax13 applications—like all the other products in this comparison— are beta software. The Ajax13 suite does have some laudable features, namely clean interface design, fast core-application load times, and a well-populated user forum. However, these few positive features can’t make up for some crippling bugs, curious feature omissions, bizarre load and save dialogs, and a general lack of stability. Ajax13 might be fine for Web-focused hobbyists who have use for some of its more esoteric features, but anyone else should give this online office suite a wide berth and look elsewhere.

Are the Days of Microsoft Office Numbered?
Can competing online office suites truly replace the ubiquitous Microsoft Office? If you’re an IT manager at a medium to large enterprise, the answer is a definitive no. As promising as these applications are, they lack the depth of content, robust security features, and massive support infrastructure that midsized-to-large enterprises need. Because ThinkFree Premium comes closest to reaching those goals for light-duty business use, I’ve designated it my Editor’s Choice. (But don’t count out Zoho and Google: At their current rate of development, both the Zoho office suite and Google Docs might have launched more updates and improvements to their products by the time you read this.) Only ThinkFree Premium, Google Docs, and the Zoho suite were able to load and allow editing of all three sample documents. Ajax13 and gOFFICE are outmatched in nearly every category in this comparison.

For small-business and personal use, the best online office suites in this comparison can be attractive solutions. As an alternative, IT pros running on a tight application budget—or those who prefer to keep their office applications offline and local—might take a look at the open-source alternatives to Microsoft Office: OpenOffice. org, IBM Lotus Symphony, and Sun Microsystems’ StarOffice. Each is based on the OpenOffice.org code base, and most provide the bulk of the features that Office does at no cost. (A StarOffice license costs $69.95 per user, who can install that software on 5 machines.)

Whether we’re discussing online Office workalikes or products like OpenOffice.org, it’s clear that there are now more options for business desktop applications than ever before. Microsoft Office still dominates the market, but changes are coming. Office Live Workspace might be a passable stopgap for Office users who want to share documents online, but Microsoft clearly needs to do a better job of integrating the existing Microsoft Office suite with the Internet. The days of Microsoft ruling the desktop application market virtually unopposed are over. We’ve seen only the opening skirmishes of what will undoubtedly be a long battle over how people should create, edit, and share documents between computers and across the Internet. The ensuing competition will not only be entertaining to watch but will also signify that consumers have more products and solutions to choose from—and that’s always good news.

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