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September 28, 2009 12:00 AM

Microsoft CEO Admits to Windows Mobile Mistakes, Promises Better Future

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Speaking at the Venture Capital Summit late last week, Microsoft CEO Steve Ballmer admitted that Microsoft made mistakes with its Windows Mobile smart phone platform that allowed Apple to swoop in out of nowhere and open up the market to consumers. To reverse the slide, he said he has put "some new talent" on the next major version, Windows Mobile 7.

"This will not happen again," Ballmer said, alluding to the Windows Mobile 7 delays that forced the company to ship a previously unplanned interim update called Windows Mobile 6.5 this year instead. "We screwed up."

Microsoft has come under fire recently for faltering in the smart phone market. Its Windows Mobile system is being outsold by Research in Motion's (RIM's) BlackBerry in the business market, while Apple's iPhone has created new consumer demand for smart phones, especially in the United States. Meanwhile, new competitors such as Google's Android platform are offering unique ties between web services and mobile devices.

In a bid to catch up with its rivals, Microsoft created an interim Windows Mobile version, Windows Mobile 6.5, which device makers and wireless carriers will begin selling next month. Windows Mobile 7, meanwhile, is expected to hit the market in late 2010 at the earliest. But there are indications that Microsoft won't be able to hit this date, starting with the revelation that it won't showcase Windows Mobile 7 at the Professional Developers Conference (PDC) in November. The PDC would have been the obvious place to start pushing a next-generation mobile platform, but Microsoft says that it has no plans to do that.

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Comments
  • Christopher
    3 years ago
    Sep 29, 2009

    "I think you're giving him too much credit. He's just a troll, plain and simple."

    True, but I'm at fault for being overly curious. I wonder what makes a person that way. Inferiority complex in real life that they can pretend doesn't exist when on-line? Severe introversion that leads to a chronic dislike of other people? A pressing need to be loved by one and only one group of people (i.e. upset everyone else, and get bonus points among your very-limited peers, like Cindy Shehan and other fringe activists).

    Call me intellectually curious. Granted I'm reading medical journals about leukemia these days, so maybe researching trolling will get more of my attention after the benefit of time makes me less freaked out about other things.

  • Chris
    3 years ago
    Sep 29, 2009

    @Christopher:

    I think you're giving him too much credit. He's just a troll, plain and simple.

  • Christopher
    3 years ago
    Sep 29, 2009

    "Who needs a GPS unit when you can just pull out your iPhone and run an app?"

    You do realize that handling a phone, including touching the screen to put in data, is rapidly becoming illegal while driving. Unless it can do absolutely everything via voice, directions, dialing, etc, you can't legally use these things in cars. Bluetooth integration will help, but alas the car still needs to run an OS for that.

    I know you're basically a schmoe trying to instigate fights with everyone, but you really need to grow up. You're as bad as those political extremists who think one political party needs to rule the world or we're all going to die.

    Either you derive humor from this, which means you're not remotely a good person, or you find nothing wrong, which means you have other issues. Seriously, look at yourself in a mirror before you start trying to insult everyone paying for their mortgages, paying off college loans, saving for their kids, etc.

  • Preston
    3 years ago
    Sep 29, 2009

    Christopher:

    "I never slammed Apple in that regard. What's your point? The iPod port isn't running software. The car is. Tens of millions of people own iPods. That's fine, who cares? Tens of millions of iPods also don't run cars. Competitively though, Windows CE/Mobile sells a lot of units, in the tens of millions annually. Just not all in a smart phone chassis."

    My point was that you're trying to claim some victory for Microsoft because their failed software is running in millions of cars, and I pointed out that those cars all have iPod connectors. Eventually, nobody will want or need crashing Microsoft software in cars because it will all be in the phone anyway, and Apple owns that market. Who needs a GPS unit when you can just pull out your iPhone and run an app?

    Like a turd sailing toward its destiny, Microsoft continues its spiral down the toilet bowl. Windows--a toy OS for playing videogames. OS X--for getting real work done.

  • Christopher
    3 years ago
    Sep 29, 2009

    "I don't think that's the case anymore."

    Last I was aware, they're running on SAP. Apple needed to do custom clients so that their point of sale systems could interface with an SAP back-end (but I can assure you, the computer on the other side is missing their logo). Their roaming employees still use Symbol/Moto WinMo devices, and their warehouses use the same (plus the aforementioned toughbooks since that's the only computer that a warehouse worker can't kill in 2 hours).

    If I had to hazard a guess, I'd think that their back-end is running Oracle on Linux or Solaris.

    The biggest ERP system I've customized was probably for about 3-5,000 employees, give or take, and that was on a truly massive amount of hardware for the day. For a company 6 times the size, you'd need something staggering, and the publicly retailed Apple server hardware can't scale out that large. We're talking multiple >=16 processor machines (and I don't mean cores, but distinct CPUs). If you actually take a step back, it's pretty hysterical how much horsepower a company of that size requires for ERP.

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