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June 08, 2000 11:03 AM

Ntbackup Exchange Server 5.5 Bug Fix

Windows IT Pro
InstantDoc ID #8922
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If you want to use Windows 2000's Ntbackup to back up and restore Microsoft Exchange Server 5.5 (you must upgrade Exchange Server to Service Pack 3--SP3--and Windows NT must be running SP6a), I highly recommend that you obtain the Ntbackup bug fix that Microsoft released in March 2000. This update corrects a list of problems that surface when you attempt to restore part or all of your Exchange server with Ntbackup. Some of the more notable errors are

  • errors running the Exeback2 utility when you restore files to the location from which you want to replay the log files
  • a warning message about the edb.log files when you run the Exe98 tool
  • an error when you attempt to cancel the restore operation
  • a backup file count of 0, regardless of the actual number of files you're backing up or restoring
  • files skipped during a restore operation
  • an Ntbackup hang when you attempt to restore an Exchange server with the Restore Wizard

Without this bug fix, an Exchange Server restore operation will most likely fail. According to the Microsoft article "Updated Version of Ntbackup.exe Fixes Several Problem Interactions with Microsoft Exchange" (http://support.microsoft.com/support/ kb/articles/q253/9/10.asp), the initial release of Win2K's Ntbackup might also corrupt the active Exchange Server database when a restore operation fails. Although I'm sure Microsoft will include this update in Win2K SP1, the service pack might not be available at publication time, so be sure you install the Ntbackup hotfix before you use Ntbackup to back up or restore your Exchange server.

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Comments
  • Richard Burr
    12 years ago
    Jul 27, 2000

    Ditto to Rad Gears comments. The best I could come up with is http://support.microsoft.com/support/kb/articles/Q249/6/68.ASP?LN=EN-US&SD=SO&FR=0

    Sounds to me like Microsoft retracted this patch, if it ever existed. I guess the best we can do is wait for Win2k SP1. - Speaking of, July is almost over, and still no sight of it!

  • Rad Gears
    12 years ago
    Jul 09, 2000

    Your link in the article http://support.microsoft.com/support/ kb/articles/q253/9/10.asp is dead and I searched the knowledge base and could find nothing as far as a bug fix is concerned I use Ntbackup and noticed several months ago that the exchange server was greyed out. I back up the entire drive with all the services stopped. Will this still effect me if I ever have to back up and If so could you send a new link to the corrrect information. Keep up the great work!!!!!!!!!!!!!!

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