http://www.windowsitpro.com/authors/author/author/5354713/rss/5354713en-USSun, 27 May 2012 06:16:19 GMTSun, 27 May 2012 06:16:19 GMThttp://www.windowsitpro.com/article/jscript/nt-news-network362This department focuses on what’s new in operating systems, hardware, software, support, scalability, the enterprise and Windows NT’s take on the trends in the marketplace. ]]>Alex PournelleMon, 01 Dec 1997 00:00:00 GMThttp://www.windowsitpro.com/article/jscript/nt-news-network362http://www.windowsitpro.com/article/telephony/7-tips-to-deploy-a-successful-ivr-systemAdvice that helps you achieve success the first time out with your IVR solution.]]>Alex PournelleMon, 01 Sep 1997 00:00:00 GMThttp://www.windowsitpro.com/article/telephony/7-tips-to-deploy-a-successful-ivr-systemhttp://www.windowsitpro.com/article/telephony/call-center-and-ivr-success-number-nine-visual-technologyA case study that linked Number Nine Visual Technology and Teloquent Communication’s Distributed Call Center.]]>Alex PournelleMon, 01 Sep 1997 00:00:00 GMThttp://www.windowsitpro.com/article/telephony/call-center-and-ivr-success-number-nine-visual-technologyhttp://www.windowsitpro.com/article/telephony/how-to-build-your-own-call-centerTips for building a customized call center for your workgroup.]]>Alex PournelleMon, 01 Sep 1997 00:00:00 GMThttp://www.windowsitpro.com/article/telephony/how-to-build-your-own-call-centerhttp://www.windowsitpro.com/article/telephony/the-marriage-of-computers-telephonesComputer telephony merges two disparate technologies-computers and telephones-to enable communications solutions that improve not only corporate efficiency but also customer service.]]>Alex PournelleMon, 01 Sep 1997 00:00:00 GMThttp://www.windowsitpro.com/article/telephony/the-marriage-of-computers-telephoneshttp://www.windowsitpro.com/article/telephony/computer-telephony-terms-and-technologiesDefinitions for computer telephony terms and technologies.]]>Alex PournelleMon, 01 Sep 1997 00:00:00 GMThttp://www.windowsitpro.com/article/telephony/computer-telephony-terms-and-technologieshttp://www.windowsitpro.com/article/telephony/unified-messaging-success-paralon-technologiesA case study that combined Paralon Technologies and Applied Voice Technology’s CallXpressNT.]]>Alex PournelleMon, 01 Sep 1997 00:00:00 GMThttp://www.windowsitpro.com/article/telephony/unified-messaging-success-paralon-technologieshttp://www.windowsitpro.com/article/telephony/when-shopping-for-a-ct-serverFeatures to consider when shopping for a computer telephony (CT) server.]]>Alex PournelleMon, 01 Sep 1997 00:00:00 GMThttp://www.windowsitpro.com/article/telephony/when-shopping-for-a-ct-serverhttp://www.windowsitpro.com/article/internet/nt-news-network359
By Karen Watterson
This department focuses on what’s new in operating systems, hardware, software, support, scalability, the enterprise and Windows NT’s take on the trends in the marketplace. ]]>Karen WattersonMon, 01 Sep 1997 00:00:00 GMThttp://www.windowsitpro.com/article/internet/nt-news-network359http://www.windowsitpro.com/article/telephony/state-of-computer-telephony-97-beyond-the-expoThe Computer Telephony business is dead serious in its quest to offer products and services that feature the best of both worlds from which it was born: the phone and computer industries.]]>Alex PournelleMon, 01 Sep 1997 00:00:00 GMThttp://www.windowsitpro.com/article/telephony/state-of-computer-telephony-97-beyond-the-expohttp://www.windowsitpro.com/article/internet/internet-fastfindSymantec’s Internet FastFind is a filter for the information ocean.]]>Alex PournelleTue, 01 Apr 1997 00:00:00 GMThttp://www.windowsitpro.com/article/internet/internet-fastfindhttp://www.windowsitpro.com/article/internet/peak-net-jetPeak Net.Jet speeds Web access in a different way.]]>Alex PournelleTue, 01 Apr 1997 00:00:00 GMThttp://www.windowsitpro.com/article/internet/peak-net-jethttp://www.windowsitpro.com/article/internet/wildcat-interactive-net-serverMustang Software’s Wildcat! Interactive Net Server is a bulletin board system that has bridged to the Internet.]]>Alex PournelleTue, 01 Apr 1997 00:00:00 GMThttp://www.windowsitpro.com/article/internet/wildcat-interactive-net-serverhttp://www.windowsitpro.com/article/internet/nt-news-network436This department focuses on what’s new in operating systems, hardware, software, support, scalability, the enterprise and Windows NT’s take on the trends in the marketplace. ]]>Dennis MartinSat, 01 Mar 1997 00:00:00 GMThttp://www.windowsitpro.com/article/internet/nt-news-network436http://www.windowsitpro.com/article/internet/conversing-on-the-internetFind out how Microsoft’s Internet Chat Server lets you incorporate a variety of interactive communication solutions into your Web sites.]]>Dennis MartinSat, 01 Feb 1997 00:00:00 GMThttp://www.windowsitpro.com/article/internet/conversing-on-the-internethttp://www.windowsitpro.com/article/internet/a-fine-companion-on-the-way-to-html-literacyIf you’re a beginner intimidated by the prospect of designing a Web page, or even if you are a veteran Web designer, check out Blue Sky’s WEB Office 1.0]]>Alex PournelleSun, 01 Dec 1996 00:00:00 GMThttp://www.windowsitpro.com/article/internet/a-fine-companion-on-the-way-to-html-literacyhttp://www.windowsitpro.com/article/internet/extend-your-system-s-reachNT software solutions let any PC on a network do asynchronous communications through a shared port.]]>Alex PournelleSun, 01 Dec 1996 00:00:00 GMThttp://www.windowsitpro.com/article/internet/extend-your-system-s-reachhttp://www.windowsitpro.com/article/internet/internet-commerceInternet commerce the next milestone in the Web’s evolution. What does the future hold for online business pioneers?]]>Alex PournelleFri, 01 Nov 1996 00:00:00 GMThttp://www.windowsitpro.com/article/internet/internet-commercehttp://www.windowsitpro.com/article/product-review/emulation-out-of-the-lab-and-onto-the-desktopAn interview with the FX!32 staff.]]>Alex PournelleTue, 01 Oct 1996 00:00:00 GMThttp://www.windowsitpro.com/article/product-review/emulation-out-of-the-lab-and-onto-the-desktophttp://www.windowsitpro.com/article/internet/email-for-the-small-businessWith nothing more than what Windows NT provides, you can set up your own Internet email system.]]>Alex PournelleTue, 01 Oct 1996 00:00:00 GMThttp://www.windowsitpro.com/article/internet/email-for-the-small-business