http://www.windowsitpro.com/authors/author/author/5070348/rss/5070348en-USSun, 27 May 2012 06:01:03 GMTSun, 27 May 2012 06:01:03 GMThttp://www.windowsitpro.com/article/windows-client/liberate-your-inner-salespersonYou might not think of yourself as a salesperson, but whether you’re trying to get another rack of servers or consensus among stakeholders, you’re selling. These tips will help you do it better.]]>Ben SmithWed, 25 Jul 2007 00:00:00 GMThttp://www.windowsitpro.com/article/windows-client/liberate-your-inner-salespersonhttp://www.windowsitpro.com/article/business/to-get-ahead-think-aheadLook beyond your next job to work toward the position that delivers the career advancement and success that you really want.]]>Ben SmithWed, 30 May 2007 00:00:00 GMThttp://www.windowsitpro.com/article/business/to-get-ahead-think-aheadhttp://www.windowsitpro.com/article/windows-client/managing-the-underperformerTurning an underperforming employee into a high-level achiever is far from easy, but it can be one of the most satisfying accomplishments of your career.]]>Ben SmithWed, 25 Apr 2007 00:00:00 GMThttp://www.windowsitpro.com/article/windows-client/managing-the-underperformerhttp://www.windowsitpro.com/article/windows-client/successfully-managing-changeYou can successfully manage change by being sensitive toward your employees’ needs and honest about the progress of the change. ]]>Ben SmithWed, 28 Mar 2007 00:00:00 GMThttp://www.windowsitpro.com/article/windows-client/successfully-managing-changehttp://www.windowsitpro.com/article/auditing/take-control-of-external-auditsFollow these 5 tips to better manage the time and effort your IT department spends on external audits.]]>Ben SmithMon, 26 Feb 2007 00:00:00 GMThttp://www.windowsitpro.com/article/auditing/take-control-of-external-auditshttp://www.windowsitpro.com/article/security/the-sky-is-falling-As an IT manager, you’re bound to have to deal with at least one crisis situation. Here are three rules to follow when dealing with emergency situations.]]>Ben SmithTue, 30 Jan 2007 00:00:00 GMThttp://www.windowsitpro.com/article/security/the-sky-is-falling-http://www.windowsitpro.com/article/windows-client/it-s-hard-to-warm-up-to-cold-efficiencyAll work and no play can lead to a cold, impersonal work environment. Here are 12 activities that will help your team enjoy coming to work.]]>Ben SmithTue, 26 Dec 2006 00:00:00 GMThttp://www.windowsitpro.com/article/windows-client/it-s-hard-to-warm-up-to-cold-efficiencyhttp://www.windowsitpro.com/article/news2/buying-a-new-line-of-business-application94657Among the more important business decisions that IT departments are called on to make is selecting the most effective application to solve a given business problem.]]>Ben SmithTue, 19 Dec 2006 00:00:00 GMThttp://www.windowsitpro.com/article/news2/buying-a-new-line-of-business-application94657http://www.windowsitpro.com/article/windows-client/10-tips-for-meaningful-meetings-Are poorly organized, inefficient meetings costing your company too much time and money? Here are 10 tips for making meetings worthwhile and productive.]]>Ben SmithTue, 28 Nov 2006 00:00:00 GMThttp://www.windowsitpro.com/article/windows-client/10-tips-for-meaningful-meetings-http://www.windowsitpro.com/article/auditing/improving-it-health-with-auditsInternal audits can have a positive impact on your IT department. Here’s a simple IT audit framework and five tips on how to make an audit almost painless.]]>Ben SmithTue, 31 Oct 2006 00:00:00 GMThttp://www.windowsitpro.com/article/auditing/improving-it-health-with-auditshttp://www.windowsitpro.com/article/windows-client/global-outsourcing-trick-or-treat-Offshoring can be beneficial to business—or not. Learn the pros and cons of offshoring to understand the hype surrounding it.]]>Ben SmithTue, 26 Sep 2006 00:00:00 GMThttp://www.windowsitpro.com/article/windows-client/global-outsourcing-trick-or-treat-http://www.windowsitpro.com/article/windows-client/becoming-a-complete-people-manager-Learn how to master all the different dimensions of people management.]]>Ben SmithTue, 29 Aug 2006 00:00:00 GMThttp://www.windowsitpro.com/article/windows-client/becoming-a-complete-people-manager-http://www.windowsitpro.com/article/news2/call-an-end-to-the-it-user-cold-warConduct IT-user summits to improve IT’s relationship with users and help your business achieve its goals.]]>Ben SmithTue, 25 Jul 2006 00:00:00 GMThttp://www.windowsitpro.com/article/news2/call-an-end-to-the-it-user-cold-warhttp://www.windowsitpro.com/article/business/power-cost-savings-in-itHow much money can you save your company by paying attention to the usage and efficiency of computers and peripherals? The answer might surprise you.]]>Ben SmithWed, 28 Jun 2006 00:00:00 GMThttp://www.windowsitpro.com/article/business/power-cost-savings-in-ithttp://www.windowsitpro.com/article/training-and-certification2/bulletproof-your-training-strategyFollow these tips for evaluating instructor-led training and get the most from your training dollars.]]>Ben SmithTue, 30 May 2006 00:00:00 GMThttp://www.windowsitpro.com/article/training-and-certification2/bulletproof-your-training-strategyhttp://www.windowsitpro.com/article/windows-client/the-art-of-the-executive-presentationSooner or later, you’ll need to make a presentation to your company’s executives. Follow Ben Smith’s guidelines for turning these opportunities into successes.]]>Ben SmithTue, 25 Apr 2006 00:00:00 GMThttp://www.windowsitpro.com/article/windows-client/the-art-of-the-executive-presentationhttp://www.windowsitpro.com/article/windows-client/the-vital-few-and-the-trivial-manyThe 80/20 rule is a well-known management principle. Here’s how you can put it to use to reduce and retarget IT resources allocation.]]>Ben SmithWed, 29 Mar 2006 00:00:00 GMThttp://www.windowsitpro.com/article/windows-client/the-vital-few-and-the-trivial-manyhttp://www.windowsitpro.com/article/business/beware-personal-data-Does your company adequately secure the personal information it gathers from customers and employees?]]>Ben SmithTue, 28 Feb 2006 00:00:00 GMThttp://www.windowsitpro.com/article/business/beware-personal-data-http://www.windowsitpro.com/article/news2/congratulations-you-re-a-manager-now-what-If you’re a new IT manager, here’s a 100-day plan for making a successful transition to your new role.]]>Ben SmithMon, 30 Jan 2006 00:00:00 GMThttp://www.windowsitpro.com/article/news2/congratulations-you-re-a-manager-now-what-http://www.windowsitpro.com/article/news2/4-it-resolutions-for-the-new-yearThe start of a new year is a great time to make resolutions to improve your IT organization. Here are four resolutions that will help get you started.]]>Ben SmithTue, 27 Dec 2005 00:00:00 GMThttp://www.windowsitpro.com/article/news2/4-it-resolutions-for-the-new-year