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Geoff Gray

Geoff Gray is a support engineer specializing in IIS with the Microsoft Alliance Support team. He is an MCSE.
Email: geoffgr@microsoft.com

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Author Articles

Optimizing IIS Performance

By Geoff Gray, 02/25/2003

Learn how to monitor and improve your Web server's performance.

Troubleshooting High CPU Utilization

By Geoff Gray, 01/03/2002

A Performance Monitor log and an inetinfo.exe dump file are the keys to identifying problem IIS processes.

Backing Up IIS: A Primer

By Geoff Gray, 12/20/2001

Learn the fundamentals of properly backing up and restoring IIS.

Heap Corruption, Part 2

By Geoff Gray, 11/12/2001

Learn how to enable the PageHeap functionality of ntdll.dll on your machines to make debugging easier.

Heap Corruption, Part 1

By Geoff Gray, 10/15/2001

Geoff Gray explains heap corruption and introduces you to a tool for troubleshooting this IIS problem.

Debugging IIS Deadlocks and Blockings

By Geoff Gray, 09/17/2001

Learn how to problem-solve deadlocks and blockings on your IIS machines.

What's Winuser.h?

By Geoff Gray, 09/17/2001

Learn the importance of the Winuser.h tool to your IIS applications.

Your First Crash

By Geoff Gray, 08/20/2001

Learn how to run a Stack Backtrace on a crashed IIS machine to discover the culprit.

Using the Windbg Debugging Tool

By Geoff Gray, 06/18/2001

This month, Geoff Gray shows you how to use the Microsoft 32-bit debugging tools on your IIS servers.

Common Windbg Commands

By Geoff Gray, 06/18/2001

Discover the commands that you can use on your IIS dump files in the Windbg tool.

Starting the Troubleshooting Process

By Geoff Gray, 05/16/2001

Geoff Gray continues his series on troubleshooting IIS. This month, he tells you the questions you should ask to isolate IIS problems.

Understanding and Using Symbols

By Geoff Gray, 05/16/2001

To debug IIS, you must understand and be able to correctly use symbols. Geoff Gray explains symbols and what you need to know about them.

Diagnosing Problems in IIS

By Geoff Gray, 04/17/2001

Geoff Gray shows you new techniques and tools that you can use to isolate and resolve IIS problems.

Support Extras

By Geoff Gray, 04/17/2001

Find links and references that can help you learn more about IIS's architecture.



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