Help Desk Software. With a client list that includes many manufacturers (e.g., Motorola, General Motors), service organizations (e.g., FedEx, HBO), government organizations (e.g., US Navy, US Air Force), and even educational institutions (e.g., Johns Hopkins University, Ohio State University), it's not surprising that Help Desk Technology International's HelpSTAR won the Best Help Desk Software award. One happy customer at Toyota Financial Services noted, "I have been using HelpSTAR for over a year. I would recommend this software for anyone wanting a solution to track Help desk calls and resolutions. The support staff is better than the software, and the software is top notch!"