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March 20, 2007 12:00 AM

Adobe Drops the Ball on Vista Compatibility

Windows IT Pro
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Adobe this week informed its customers that they will need to pay for new versions of many of its products if they expect to run them glitch-free on Windows Vista. The reason? Adobe has no plans at all to ensure that many of its most expensive currently shipping products work properly with Microsoft's new latest operating system.

"All Adobe products available as of January 30, 2007 were released before Windows Vista became publicly available and so have not been fully designed for or tested on this new operating system," Adobe notes in a message posted to its Web site. "However, many of those products run under Window Vista with minimal issues."

While some Adobe products, like Photoshop Elements 5 and Adobe Reader 8 were or will soon be updated for full Vista compatibility, most of the company's professional products will not be updated for free. "Adobe is already preparing to release the next versions of its professional creative products, including Adobe Photoshop, InDesign, Dreamweaver, Flash, and After Effects, in the Spring and Summer 2007 and does not plan to issue updates to current versions of those products for Windows Vista compatibility."

In other words, users of these applications will need to pay for the next versions of these products in order to achieve full Vista compatibility. Many of these products cost several hundred dollars apiece.

Critics are charging Adobe with harming customers as payback for Microsoft's decision to compete directly with Adobe in various markets, including Web publishing, document creation, and high-end graphics. Adobe, to date, has been silent about these charges.

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Comments
  • Joe
    5 years ago
    Mar 23, 2007

    "Any Adobe-suite-using production house that considers their work mission critical is probably not running Vista."

    that stands to reason, as most will already have computer systems in place. companies upgrade on their own schedule. when Windows XP support runs out (as well as free updates and such), then it'll be logical to upgrade to Windows Vista. as for now, any new computers they buy will ship with Windows Vista unless they have special contacts with computer builders to still get XP. i, as a System Builder, can only get XP copies until the end of March, and then only XP Pro. after that, customers would need to purchase Windows Vista, then get Software Assurance and get downgrade media for XP directly from Microsoft, which will cost them more in the end.

    "People currently running Vista and the Adobe CS2 (or lower) suite, are likely people who dabble in Photoshop for personal amusement/forum images and other, non-full time, non-professional purposes. Many likely probably pirated their copy of Adobe software."

    now that doesn't even contain a shred of truth.

    XP

  • Vandil
    5 years ago
    Mar 23, 2007

    Any Adobe-suite-using production house (newspapers, magazines, video, movies, music, etc.) that considers their work mission critical is probably not running Vista.

    No one wants to put the production of their products on the line to participate in the Microsoft Windows Vista Pre-SP1 Public Beta Test 2007.

    By the time Vista SP1 ships, the CS3 suite will already have been out for some time and will have already become the new industry standard version.

    People currently running Vista and the Adobe CS2 (or lower) suite, are likely people who dabble in Photoshop for personal amusement/forum images and other, non-full time, non-professional purposes. Many likely probably pirated their copy of Adobe software.

  • Bob
    5 years ago
    Mar 21, 2007

    I have had vista prior to its release and I am running the most current build, I am not having any major issues, it works great. I also have Adobe CS2 installed and use it daily, would it be nice if Adobe came out with hotixes to correct the minor problems (yes) but like a number of other application vendors they are choosing to play the game and make their existing customers pay the price.

    Over the years folks have complain about how insecure Windows are, but then Microsoft releases a new more securer OS (I know, I know yet to be determine) and folks are complaining about that, cannot have it both ways, the thing that cracks me up is, when an application crashes it is a Windows problem, I have seen so many poorly written apps with a number of security holes and no one is complaining about these, and I am not saying MS is perfect, but what I will give them is that they try and address the issues, and will release updates.

    Oh and by the way I have a MAC as well, it is a great personal laptop but try to put it on the domain or try to get Apple to fix its problems with Kerberos well that’s a totally different story. I expect that most vendors will be releasing updates in the next couple months, but for the few who want to jam it to their existing customer base well they need to look at who is paying their salary.

    Sorry for the rant,
    Bob Smith

  • Mark
    5 years ago
    Mar 20, 2007

    @Yawn! - That's my point exactly. Vista, like earlier versions of Windows, has Compatibility Mode in order to run such programs...Same concept as Rosetta. Like you said...if you want to be on the cutting(some call it bleeding) edge, there is a price to pay...

    --tayme

  • Joseph
    5 years ago
    Mar 20, 2007

    @Tayme

    It was not a big deal at all going from 9 to X, . Rosetta was in place and everything worked well. I don't get what the big fuss is over this topic - Adobe will release their Vista line, iTunes will arrive and all will be good in Windows land. When SP1 comes along I will make the move to Vista.

    We all know that early adopters have to wait. Nothing new here. So what the big deal?

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