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June 10, 2004 12:00 AM

JSI Tip 8136. The Windows XP System Restore tab is missing, and /or the System Restore service will not start?

Windows IT Pro
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When you right-click My Computer and press Properties, the System Restore tab is missing.

When you Start / Run / Services.msc / OK, the System Restore service is stopped. When you press Start, you receive a FOLDER IS NOT EMPTY error.

If you experience any of the above, it is likely caused by a corrupt <DriveLetter:>\System Volume Information folder.

To use this tip, you must first gain access to the <DriveLetter:>\System Volume Information folder, granting yourself sufficient permission to Delete the folder.

To resolve this problem, perform the following from your highest hard disk drive letter to your lowest drive letter. If you have a C:, E:, and F: hard disk, first perform the procedure on F:, then if necessary on E:, and finally on C:, if required:

1. Right-click the System Volume Information folder and press Rename.

2. Type the following new name and press Enter:

SystemVolumeInfo

3. Shutdown and restart Windows XP.

4. If the issue is resolved, delete the SystemVolumeInfo folder.



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Comments
  • Holmes
    2 years ago
    Aug 04, 2010

    This, without a doubt, is the best and easist solution to this problem. I spent many hours on the net trying to find a solution and every one was a dead end. But this solution works! It only takes a couple of minutes.

    One thing I feel that needs to be added is that you need to make these changes in "safe mode, adm."

  • Holmes
    2 years ago
    Aug 04, 2010

    This, without a doubt, is the best and easist solution to this problem. I spent many hours on the net trying to find a solution and every one was a dead end. But this solution works! It only takes a couple of minutes.

    One thing I feel that needs to be added is that you need to make these changes in "safe mode, adm."

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