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December 22, 2006 12:00 AM

Exchange, Outlook & SharePoint FAQs

Tips from the experts for messaging admins
Windows IT Pro
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Exchange FAQs

Does Microsoft provide an in-place upgrade solution for Exchange Server 2003 to Exchange Server 2007?

Exchange 2007 is supported only in production environments running on 64-bit (x64, no Itanium); Exchange 2003 is supported only in production environments running on 32-bit platforms. There's no direct in-place server upgrade possible. Instead, you'll need to take a swing approach, in which you'll bring a new 64-bit Exchange 2007 server into the existing Exchange organization and migrate mailboxes and services to the new server. You can migrate mailboxes by using the Move Mailbox Wizard or the Exchange Management Shell move-mailbox command. (Look for an upcoming article that explains how to use move-mailbox and other Exchange Management Shell commands in the January 2007 Exchange & Outlook Pro VIP.) You should use the Exchange 2007 functionality for mailbox migrations; you can't use the Exchange 2003/Exchange 2000 Server mailbox migration wizard to move mailboxes between Exchange 2000 or Exchange 2003 and Exchange 2007 servers.

Depending on the number of mailboxes, if you already have a 64-bit–capable Exchange server, you could migrate mailboxes to a temporary server, rebuild the existing server with a 64-bit OS and Exchange 2007, then migrate the mailboxes back. However, this approach might be difficult if you have a large amount of data to migrate.

All Exchange 2007 server roles can coexist with Exchange 2003 servers. To migrate, you should install server roles in this order: Client Access, Hub Transport, Mailbox, and Unified Messaging. You can install Edge Transport separately from the migration planning—before, during, or after the other Exchange 2007 server roles.

After you replace the Exchange 2003 front-end server with the Exchange 2007 Client Access server, an Exchange 2003 mailbox user still can use Microsoft Outlook Web Access (OWA) to access his or her mailbox through the Exchange 2007 Client Access Server's /Exchange virtual directory (for example, http:// <server FQDN>/Exchange). You can't use an Exchange 2003 or Exchange 2000 front-end server to connect to an Exchange 2007 mailbox server. To get the Exchange 2007 OWA experience, you need Exchange 2007 Client Access and Mailbox servers.
—John Savill

How can I enable circular logging for an Exchange Server storage group (SG)?

By default, Exchange writes 5MB transaction logs that are kept until you perform a full backup. If the database becomes corrupted, Exchange restores the last full backup, then applies all the transaction logs. However, you can turn on circular logging, which instead reuses transaction logs when the 5MB is full, but doing so means that in the event of a database loss, data could be restored only to the point of the last backup. To enable circular logging, perform these steps:

  1. Start Exchange System Manager (ESM—Start, Programs, Microsoft Exchange, System Manager).
  2. Expand Administrative Groups, Servers, then expand the server.
  3. Right-click the SG for which you want to enable circular logging and select Properties (remember, transaction logs are per SG and not per database), as Figure 1 shows.
  4. Select the Enable circular logging check box and click OK, as Figure 2 shows.
  5. Click Yes to the warning.
  6. Restart the Information Store (IS) by using the following command:
    net stop msexchangeis
    net start msexchangeis
—John Savill

What's Centro?

Centro is the codename for Microsoft's new infrastructure solution aimed at midsized businesses. This solution combines Windows Longhorn Server, Exchange 2007, and security and management technologies. Centro is very much a Microsoft Small Business Server (SBS)–type solution for bigger companies. You can find additional information about Centro at http://www.microsoft.com/presspass/features/2005/sep05/09-06Infrastructure.mspx.
—John Savill

We're concerned about the security of data on mobile devices if those devices are lost. More and more employees are using smart phones and other mobile devices that have copies of our users' mailboxes as well as whatever company data (e.g., customer lists) that they copy to their devices. What can we do to protect that data?

You're right to be concerned, not only about the information on the devices but the passwords as well because most of your users probably have configured their devices to save their password for synchronizing with Exchange Server. That Active Directory (AD) username and password is often also their main account for accessing the rest of the Windows network. Windows Mobile protection of saved passwords has come under fire for being easy to break. Therefore, loss of a device could potentially result in that user's entire account being compromised, including all applications that depend on AD for authentication.

Asking users to configure mobile devices with a PIN is likely to meet with little compliance because of the inconvenience, especially because some poorly designed Windows mobile phone devices require you to enter the PIN just to answer an incoming call.

To reduce the risks associated with mobile devices, you should consider implementing the Windows Mobile 5.0 Mobility and Security Feature Pack and insist that all devices in your fleet either run Windows Mobile 2005 or fully support the client-side features of the Mobility and Security Feature Pack. In addition to the Mobility and Security Feature Pack's DirectPush technology that enables mobile devices to immediately receive new email messages and other mailbox updates as the occur, the feature pack introduces two crucial features for secure management of your mobile device fleet. Mobility and Security Feature Pack lets you remotely wipe lost or stolen devices and also lets you set a policy that enforces the use of PINs. If a user reports a lost or stolen device, you simply log on to the Mobility and Security Feature Pack's administration Web page on your Exchange server and issue a remote wipe command for that device. If the radio in the device is turned on, it will immediately wipe the device's memory and report back to the Exchange server so that you get positive confirmation. Otherwise, as soon as the device is turned on, the device will see the wipe request when it tries to connect to Exchange.

I recently left my Palm Treo 700w in a cab and immediately logged on to Exchange and issued a wipe command. As it turned out, the battery had already died, and I later retrieved the device from the cab driver. I was able to log on to Exchange and cancel the wipe command before bringing the phone back up, thus eliminating the need to reconfigure all my phone settings. The key to making remote wipe work to mitigate risk is to train users to notify the Help desk immediately when their phone is lost or stolen.
—Randy Franklin Smith

How can I increase the limit on rules storage in Exchange 2007 from the 32KB default?

RulesQuota is one of the many parameters available for the SetMailbox cmdlet, which configures dozens of parameters on an individual mailbox. The syntax to increase the rules capacity to the maximum 256KB for a mailbox with the alias MyMailbox would look like this: set-mailbox -identity MyMailbox -RulesQuota 256KB.
—Sue Mosher

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