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June 24, 2002 12:00 AM

Ask Dr. Bob: Exchange 2000 Backup Won't Work after Backup Exec Upgrade

Windows IT Pro
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I recently upgraded to VERITAS Software's VERITAS Backup Exec for Windows NT and Windows 2000 8.6, and now I can't back up Microsoft Exchange 2000 Server. The strange thing is that I previously ran the product's evaluation version on the same server without any problems. Why isn't the licensed version working?

You need to upgrade the product's Agent for Microsoft Exchange Server, which isn't part of the Backup Exec upgrade. (I'm afraid you'll need to purchase it separately.) The Backup Exec evaluation version worked with the agent's previous version, but the licensed product doesn't. The most recent version of the agent backs up both Exchange 2000 and Exchange Server 5.5 systems.

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Comments
  • Edwin L. Jones
    8 years ago
    Mar 27, 2004

    Hi
    My defragmenter won't work on my windows 98. It keeps going from 1% back to 0 over and over. What's up?

  • Prakash D.R.
    9 years ago
    Feb 17, 2003

    Dear Friends.....

    " Error while backup of Exchange Information Store from Veritas Backup Exec 8.5 "

    Enviournment:

    Windows 2000 Server with SP3
    Exchange 2000 Server with SP3
    SAN Backup On other Server xxxxx
    Veritas Backup Exec 8.5

    After Upgdating to Exchange Service Pack 3. I could Backup my Exchange Information Store Successfully....

    How can backup success ???



    ==========================================================
    Job server: Electronic
    Job name: Exch Daily
    Job started: Tuesday, February 18, 2003 at 7:07:32 AM
    Job type: Backup
    Log file: BEX10.txt
    ===========================================================

    Drive and media information from media mount:
    Changer Name: COMPAQ 1
    Drive Name: COMPAQ 1
    Media Slot: 2
    Media Cartridge Label: DSO001
    Targeted Media Set Name: Mail Daily

    ==========================================================
    Job Operation - Backup
    Media operation - append.
    Hardware compression enabled.
    ==========================================================

    Media Name: "Media created 2/17/2003 10:21:55 PM"
    Backup of "\\\\ELECTRONIC\\Microsoft Information Store\\First Storage Group "
    Backup set #4 on storage media #1
    Backup set description: "Exch Daily"
    Backup Type: FULL - Database & Logs (flush committed logs)
    Backup started on 2/18/2003 at 7:10:57 AM.
    Access denied to database .
    ^ ^ ^ ^ ^
    WARNING: "microtec-mail" is a corrupt file.
    This file cannot verify.
    ^ ^ ^ ^ ^
    Log files

    Backup completed on 2/18/2003 at 8:17:00 AM.
    Backed up 2 Exchange Server store(s)
    Backed up Exchange Server logs
    1 corrupt file was backed up
    Processed 28,660,048,510 bytes in 1 hour, 6 minutes, and 3 seconds.
    Throughput rate: 413.8 MB/min
    ----------------------------------------------------------

    ===========================================================
    Job ended: Tuesday, February 18, 2003 at 8:17:45 AM
    Job completion status: Failed
    ===========================================================

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