Subscribe to Windows IT Pro

 

Get Newsletters

  • Get the Latest News
  • Product Updates
  • Helpful Tricks
  • Productivity Tips

Subscribe Now!

September 23, 2003 12:00 AM

Attempting to Recover Data After a Power Surge

Windows IT Pro
InstantDoc ID #39951
Rating: (0)

I'm having trouble collecting data from an IDE hard disk. Here's the situation: I created a 2GB primary partition and an 8GB extended partition on a 10GB Western Digital disk. I installed Windows 98 on the primary partition and installed Windows 2000 on the extended partition, then converted the extended partition to NTFS, leaving the primary partition as FAT16. On the NTFS partition, I created two user accounts. Everything worked fine for more than a year. Then, I decided to change the permissions for one of the NTFS users. During this process, a power outage occurred and outlasted the allotted UPS time. After the power was restored, I tried to use the new security to log on to the NTFS partition but couldn't log on. When I tried to use the other account to fix the security, I received the dreaded inaccessible hard drive message.

I placed the disk on a different Win2K machine but still couldn't access the disk or its contents. When I tried to recover the NTFS files, I discovered that the two partitions had become one; using Ontrack's Disk Manager, I also discovered that the disk had become dynamic. Can you explain how a basic disk with two partitions ended up as a dynamic drive with one partition? And how can I get to my data?

You have a very serious problem indeed. I hope you have recent backups of the data on the disk because recovering that data is going to be expensive, if it's even possible. (The conversion of the disk from basic to dynamic might make recovery impossible because of the differences between basic and dynamic signatures, Master Boot Records—MBRs, and partition tables.) To find out whether the data can be saved, you'll need to send the disk to a data-recovery shop such as DriveSavers Data Recovery. You might also look into a product such as bitMart's Restorer2000 Professional, which is a much less expensive option but might not be able to handle dynamic signatures.

As to the cause, a serious surge must have occurred when the power came back on. These surges can often overpower a small surge protector and destroy electronic equipment. I suggest that you ask your power company to place a surge protector on your line. These types of protectors are the only defense against massive surges.

Related Content:

ARTICLE TOOLS

Comments
  • Mark Pow
    9 years ago
    Oct 08, 2003

    There may be an alternative. I converted one of my disks to dynamic and completely forgot about the fact that you can't boot more than one OS. In a panic I decided to try and re-install Windows 2000 Pro again, however, the partition came up as Unreadable or something similar and then wouldn't boot at all. I had a RAID0 array which meant it was difficult to restore data by placing the disk in another machine. I searched the net and found Active@ Partition Recovery (http://www.partition-recovery.com/partition.htm) This simple DOS based tool is simply unbelievable and after 2-3 hours of panic searching for inexpensive disk tools I downloaded the demo(Read-only mode) and it found all my old partitions. After purchasing I had my Hard drive back up running within minutes! This is now a valuable tool in my toolbox.

You must log on before posting a comment.

Are you a new visitor? Register Here

advertisement

advertisement

White Papers

Get your Windows 7 deployment off to the right start by implementing PC lockdown. A locked-down environment is easier and cheaper to support since users are less likely to make unnecessary changes to the core system configuration - read more here!

Essential Guides

Is your iSCSI "lossy"? The reality is that most off-the-shelf Ethernet hardware deployed for iSCSI can lose packets, resulting in slow performance or application downtime. Learn how to assess your current iSCSI infrastructure and engineer an advanced iSCSI SAN infrastructure.

Web Seminars

What's the best way to keep your network safe from malware? In this web seminar, security expert Greg Shields suggests an alternative method to the traditional blacklisting approach that is common with anti-virus and anti-malware solutions.

eLearning Series

We bring the experts direct to you to share their real-world perspective and expertise. During each event, three sessions stream in real time, so you can learn, ask questions, and get solutions.
Upcoming event: Getting the Most with Exchange 2010 with Paul Robichaux

Subscribe to Windows IT Pro!

Windows is a trademark of the Microsoft group of companies. Windows IT Pro is used by Penton Media Inc. under license from owner.