Solving XP SP1 Network File Errors

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Paula Sharick

Windows IT Pro

InstantDoc ID #27148

In response to last week’s article about the ever-morphing redirector components, reader Phil Rupp wrote to tell me that Windows XP Service Pack 1 (SP1) clients on his network experience consistent problems accessing files stored on a Windows 2000 server. He wonders whether the two redirector components might be the problem. Rupp first noticed the problem after upgrading XP systems to SP1. After the upgrade, XP clients encountered a variety of error messages when trying to access remote fi...

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I think your missing something in your diagnosis. I am seeing these very same issues with XP client son NT 4.0 SP6
File servers.
98 and ME client work fine!

It is something specific to XP flavors with SP1

Doug6/23/2004 2:24:49 PM

A PERMANENT FIX FOR WINDOWS XP SP1 FILE-ACCESS ERRORS does not seem to be a quick fix at all becasue according to the Microsoft, in order the Hotfix to work, you have to uninstall SP1 from the XP machine, install the hotfix and reinstall SP1 back to XP machine. You cannot apply the hot fix directly to XP machine with SP1. You will get "Setup has detected that the Service Pack version
of the system installed is newer than the update you are applying to it. You
can only install on a computer with no Service Packs installed." error machine. It is silly, isn't it?
I hope Microsoft will address this issue soon.

Alex Chang 1/15/2003 12:29:18 PM

The SMB problem is also experienced by users on an XP box that utilize the Offline Files feature where the files synchronized are located on a 2K server. MS needs to clarify this in their documents in regards to the SMB problem because may admins may be searching for reasons why synchronization fails and may never make the connection between SMB and Offline Files. I was lucky. I was also lucky that MS had a fix available on an as-needed basis.

Mike1/14/2003 3:12:20 PM

We were having these problems in our own network and recently updated customer sites (SBS2002 with XP clients). The suggested workaround seems to address the problem - however, we have another, perhaps related issue. Anyone else experienced problems opening 'mail' items in Exchange server 2000 (SP3). Open you mailbox, or a public folder, and any mail item takes about 4 seconds to open. Posted items are instant. We have tried using different content types etc, and after fiddling about managed to eliminate the problem on a machine we didn't upgrade to Win XP SP1. Any ideas? Is this related to the same problem with SMB signing, or a new one? Thoughts gratefully received.

Andrew Warren 11/14/2002 5:38:56 AM

Is it possible that this problem also affects Windows 2K clients accessing shares on other Windows 2K machines where "Digitally sign client communication (when possible)" and "Digitally sign server communication (when possible)" are enabled?

The only reason I ask is I'm getting a max connections limit reached error on my network ever since enabling those two options and installing SP3. After checking the number of connections on the remote computer when I see this error it's never been or even close to the 10 incoming connections limit. Nor is the share I'm attempting to access set below the default connections level.

Green a 11/5/2002 6:19:35 AM

Who found out that this was the problem? What did the use to troubleshoot it? I would love to know so I could apply those skills for future reference. Thanks.

GARY11/1/2002 9:12:06 AM

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