In response to - Mr. DeLee -November 05, 2003 - It sounds as though you might be trying to install the 'Windows 2000 SP4 Checked Build' [http://www.microsoft.com/windows2000/downloads/servicepacks/SP4/SP4build/default.asp], rather than the 'ordinary' - 'Windows 2000 Service Pack 4' version, this can be found at the TOP of the following page [http://www.microsoft.com/windows2000/downloads/servicepacks/sp4/default.asp]. Worked for me, anyhow.

Howard Skipworth 5/12/2004 10:04:33 AM

Pete Horne, The problem you're experiencing is most likely a permissions issue with the file. Open up my computer, select Tools, Folder Options, select view, clear the hide Protected operating system files, clear hide file extensions, select show hidden files and folders. The broswe to the root of c:\\ select arcsetup, right click and select properties. Click on the security tab, the click advanced. change the owner to the local administrators group, click apply, then add the everyone, system and service users with full control permissions. repeat on the arcldr.exe file

Al Beattie 5/4/2004 12:16:01 PM

The WINSRV.DLL error is on the Microsoft Knowledge base, although it is unclear what causes it apart from the incomplete install of SP4.

Why of why doesn't it warn if it fails to update key DLL's during an install - very amateurish software.

simon4/28/2004 5:18:19 AM

installed sp4. big blue screen. error "unaccessible boot drive" i have linux loader. can't boot from 2k. i changed my mbr not to go through linux. now i get error "unable to find winsrv.dll in default load path.

germaine bolton 3/27/2004 1:24:02 PM

Since I installed SP4 on a PC with a lot of USB devices, the PC is completely instabile and most of the devices do not work or stop working, I assume because of IRQ conflicts. All these devices were connected before and did not conflict
I think it is an SP which costed me some weekends and a lot of trouble already

Connie Müller-Gödecke 3/23/2004 1:07:24 AM

Hi there,Having alot of problems upgrading Win2k sp2 machines to sp4. Error message stating that c:\\arcsetup.exe is still running. No Application called that or service is running. Only way around this seems to be a rebuild - unless anybody has any ideas of a work around?

Pete Horne 3/16/2004 3:56:41 AM

have Joshua solved his pbm any idea

Saju Scaria 3/16/2004 2:00:20 AM

hi,
I too facing the same error" unable to write script map metabase entry" ,while pressing ok I am getting failed to executeregsrv32.exe.error code 5.I tried with unistalling IIS ,but it again fails I am using a wipro netpower pc.
.....help.

Saju Scaria 3/16/2004 1:34:57 AM

Hi, I'm also having the same error. "Unable to write ScriptsMaps metabase entry", press OK and you'll get "Failed to execute regsvr32.exe. Error code 5". I am patching from SP3 to SP4. I have tried to uninstall IIS to patch SP4, but it did not work. I am using a Compaq Server running windows 2000 server to run CA's system monitoring applications. I have other similar servers but did not encounter such problems. Please help ... Thanks.

Ari12/8/2003 8:15:25 PM

I'm almost surprised after reading the above - we had no problem at all with our brand new Proliant server systems! And even a Tally GDI printer works without a flaw. Maybe the difference to other readers experience was not having done updates...

Guenter Fritz 12/4/2003 1:16:12 AM