Subscribe to Windows IT Pro
February 09, 2009 12:00 AM

Microsoft's Fix it Tool Automates Error Resolution

Windows IT Pro
InstantDoc ID #101471
Rating: (0)


Microsoft has updated its Fix it utility--a little-known tool that adds support for the often-complex problem-solving articles in the Microsoft Knowledge Base.  Imagine clicking a button on a Knowledge Base page and downloading a program that fixes the issue described in the article. That's a great option for inexperienced users who might find the resolution details and the manual steps difficult to understand. The Fix it button is found on more than 100 articles so far, and more than 75,000 people have used the service since Microsoft released it in December 2008. You can view a list of the articles that contain the button in the "Fix it for me blog".

Microsoft's Fix it website is requesting input from users. If you find an article for which you'd like to see a Fix it button, you can email the article number to Microsoft and if accepted, the company will create a Fix it package and put a button on the associated page.

Related Resources

Q. What is the Microsoft "Fix it" option on some knowledge base articles?

Microsoft "Fix it"

Fix it for me blog

Related Content:

ARTICLE TOOLS

Comments
    There are no comments to display. Be the first one!
You must log on before posting a comment.

Are you a new visitor? Register Here

advertisement

advertisement

Windows is a trademark of the Microsoft group of companies. Windows IT Pro is used by Penton Media Inc. under license from owner.