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December 18, 2000 12:00 AM

Why won't the BackOffice Server wizards install on Windows NT member servers?

Windows IT Pro
InstantDoc ID #16385
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A. When you install BackOffice Server 4.5 on a Windows NT member server, the following error message appears:

Manage Server - Unable to register/start the SamInfo1 Control Pack.<br><br>

The Add/Remove/Change Users and Distribution Wizard, which is part of the BackOffice Administrative tools, won't function on member servers. These wizards depend on the saminfo1.ocx file, which must access the domain SAM database. To perform database functions, use the Microsoft Management Console (MMC) BackOffice Server Manager snap-in or the BackOffice Web Administrator.

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