As the e-commerce industry continues to grow, more businesses rely on their Web sites to communicate with customers. A high-performance Web site that quickly and reliably delivers content gains and retains customers and is crucial to a successful and competitive e-business. Few potential customers will return to a frustratingly slow Web site if the customer experiences significant delays or failure. Thus, as part of your organization's Web infrastructure planning and implementation, you need to seriously consider how to improve your Web site's performance.

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