The fine art of appointment keeping
For many years, I've wanted a specialized component in my computing arsenal
that lets me check my schedule, look up contact information, take notes, and
read my email. After owning no fewer than seven different electronic organizers
(none of them satisfactory), my quest has ended with the U.S. Robotics (USR)
Pilot.
Right Tool for the Job
My biggest problem with other electronic organizers is that they work
independently of my computer. They synchronize with my computer to some extent,
but largely they are the masters of the information. Then a Pilot arrived for
review in the Windows NT Magazine Lab. Let me fast forward to the end: I
bought four of them. (After hearing me rave about the Pilot, several people in
the office wanted one, too. We all use them and love them! In fact, we fought
over who got to pick the Pilot as a favorite product for last month's annual
review--see "NT Stuff We Like," January 1997, to find out who won.)
Now for the details: I reviewed the Pilot 1000 (with 128KB of RAM) and used it
with an AST Ascentia P series laptop running Windows NT 4.0 Service Pack 1.
The Pilot comes with everything you need to use it immediately with your PC.
A nifty cradle connects to the serial port on your computer and doubles as a
HotSync connection for synchronizing data. The Pilot comes with both 16-bit and
32-bit software that features a date book, an address book, a memo pad, and a
to-do list. After you install the software, you need to configure the Pilot to
let it know who's boss. I configured my Pilot to notify me of changes from
either data source (PC or Pilot).
You can enter data on the Pilot or your computer's keyboard. The Pilot
supports handwriting recognition via the Graffiti alphabet. (Some of you may
remember Graffiti from Apple's Newton computer.) Graffiti converts the
single-stroke characters you draw with a stylus into computer type. Graffiti is
not hard to learn (an hour or two and you'll never look back), but USR also
provides the character formations on a sticker that you can affix to the back of
your Pilot. After entering the appropriate information, just press the HotSync
button to put the data on both your PC and your Pilot. Remove the Pilot from the
HotSync cradle, drop it in your shirt pocket, and you're ready to go.
Applications Abound
The Pilot is programmable. For $99 you can purchase USR's Palm OS Conduit
software development kit (SDK). With it, you can write software conduits that
work with Pilot's Palm OS HotSync architecture on Microsoft Windows computers to
synchronize PC application data with data on the Pilot. CodeWarrior from
Metrowerks is also available. It runs on any Mac OS computer with System
Software 7.1 or higher and lets you create programs for the Pilot. This tool
combines Metrowerks's CodeWarrior tools and USR's Palm OS Client SDK and Palm OS
Conduit SDK. The Pilot Developer Bundle is a deluxe developer package that
includes the Pilot 5000 for Windows, a Pilot replacement stylus, a Macintosh
adapter cable, and CodeWarrior.
Developers have created plenty of shareware and commercial applications for
the Pilot. For shareware applications, try InfoRamp's Pilot Software Archive or
StingerSoft's Online Pilot Resources. The StingerSoft Web site lists more than
70 applications and 40 Web sites. I downloaded StingerMail from StingerSoft's
Web site. This application lets you insert email addresses from your address
book into your outgoing email.
My favorite shareware Pilot application is Palmeta Mail from Palmeta
Software. This application runs on your PC and delivers email from Exchange or
other Messaging API (MAPI)-compliant clients to and from your Pilot. One handy
feature lets you filter which email messages you want to receive on your Pilot.
You can write quick responses on your Pilot, and the next time you HotSync, away
they go. Although I wouldn't want to depend on these shareware tools for all my
email chores, I've saved hours by using them to read and send email.
If you want to see the latest Pilot software from third-party developers,
try http://www.usr.com/palm/pilotsoft.html. My favorite commercial application
is IntelliSync for Pilot from IntelliLink, a subsidiary of Puma Technology.
IntelliSync lets you use your favorite personal information manager (PIM)
and synchronize it with your Pilot. I use Schedule+ in Exchange (love that
Meeting Wizard!) so that I can connect with everyone I work with. IntelliSync
lets me synchronize Schedule+ data with my Pilot. Now I can schedule a meeting
(invite the participants; set the time; reserve rooms, equipment, and danish)
from my Pilot or my desktop. IntelliSync for Pilot works with these popular
PIMs: Day-Timer Organizer 2.0 , Lotus Organizer 2.1, Microsoft Schedule+,
NetManage ECCO 3.03, Now Up-to-Date for Windows 1.0, Starfish Software Sidekick
95, and Starfish Software Sidekick for Windows 1.0/2.0. IntelliSync for Pilot
runs on Windows 95, NT, Windows for Workgroups, and Windows 3.1.
So now thanks to the Pilot, I can have important information about meetings,
appointments, and trade shows with me anytime I need it, without maintaining two
separate databases. I can use my computer for what it was meant to do and use
the Pilot to keep me on time, up to date, and informed.