Easily Manage Fax Communications
FaxCore

Reader
Mike Gibson
Vice president of technology
Product
FaxCore
Company
FaxCore
Contact
720-870-2900
www.faxcore.com

Mike Gibson works for a company that processes 50 to 100 outbound faxes and 75 inbound faxes daily. Before purchasing FaxCore, Gibson used another product, but that product couldn't keep up with his company's growing fax requirements.

According to Gibson, the product would keep fax lines open and create bottlenecks for sending and receiving faxes. "When lines would get held open," said Gibson," purchase-order faxing and other important customer correspondence would fail without notification."

FaxCore integrates with Gibson's internal applications after changing as few as five lines of code. "We needed a turnkey solution, and FaxCore was the clear choice for us." FaxCore is a Web-based solution that's built on the Microsoft .NET platform and centralizes, controls, and manages all types of fax communications. The product tracks incoming and outgoing faxes before, during, and after transmission and uses this information to provide arrival confirmation, time of delivery, undeliverable notifications, alternate fax numbers used, and transmission replay. FaxCore automatically archives all faxes on the server, so Gibson can instantly access a fax through a Web interface.

Control Your Data-Processing Tasks
Advanced Systems Concepts' ActiveBatch

Reader
Arthur Thum IT manager
Product
ActiveBatch
Company
Advanced Systems Concepts
Contact
973-539-2660
800-229-2724
www.advsyscon.com

Arthur Thum was in charge of managing data-processing tasks at the hospital he worked for. Previously, the hospital manually processed its daily non-clinical transactions. Thum was a big believer in batch automation. "An automated solution would give us consistent quality, along with improved audit capability," said Thum. "Once I came on board, I began looking for a better solution." Thum found the answer in Advanced Systems Concepts' ActiveBatch enterprise job-scheduling solution. Thum's employer already had an enterprise management system to manage non-surgical aspects such as human resources, finance, and accounting, but that solution's scheduling features were rather rudimentary, according to Thum. ActiveBatch lets Thum schedule and trigger jobs and job plans, using a wide range of criteria such as events, data, time, or date.

Two factors that were important to Thum during his decision process were cost-effectiveness and robust capabilities, and Active-Batch addressed both. He said, "I've set up a Job Plan that initiates every night at midnight to check processing status. And if our system is offline and hasn't restarted within a certain period, I'm notified remotely. I'm also able to monitor interfaces, data flows, processes, and applications. ActiveBatch does everything that more sophisticated and expensive schedulers do."