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September 09, 2003 12:00 AM

Emergency Recovery Console Utility

Windows IT Pro
InstantDoc ID #40114
Rating: (1)

Posting a second straight landslide victory, Winternals Software's ERD Commander 2002 proudly claims the top spot in the Best Emergency Recovery Console Utility category. ERD Commander 2002 provides the useful capability to boot dead systems directly from CD-ROM into a Windows-like repair environment, bypassing the OS of the damaged machine.

By regaining access to the dead system's volumes, you can use tools on the ERD Commander 2002 Start menu to diagnose and repair problems. The Service and Driver Manager gives you graphical access to the dead system's registry so that you can disable services or drivers. The Locksmith Wizard lets you quickly reset lost or locked-out administrator passwords. The Registry Editor lets you reset registry permissions. The File Explorer lets you browse the dead system's volumes to copy, move, delete, rename, and examine the properties of files and directories. You can also browse an unbootable system's event logs, browse the local network for replacement drivers, and look for tips in the integrated Help facility, all from an intuitive desktop environment.

ERD Commander 2003 is now available, offering the look and feel of Windows XP. New features include the ability to compare unbootable systems' files, services, and drivers with those of working systems.

ERD COMMANDER 2002
Winternals Software
Austin, Texas
512-330-9130 or 800-408-8415
http://www.winternals.com
Price:
Contact vendor for pricing

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Comments
  • Anonymous User
    8 years ago
    Dec 16, 2004

    q

  • Shannon Donovan
    9 years ago
    Dec 01, 2003

    Copy of letter to Jeff Gemperle at Winternals Software from myself:

    Dear Jeff,

    We recently purchased the update to ERD 2003 after much success with 2002. I can't imaging how many people I recommended the product to. When the update came out there was technically no reason for Porsche to spend $1,700 on the update but I did so knowing how good 2002 was.

    I just found out from tech support that the domains/computer names are embedded in the license. If you boot on an unrecognized system it won't work. Sounds find to me - we only have one domain here so it should not be a problem. We tried a test today and the test system will not boot without a license error (requesting a new license). In theory I should not be having a problem. Your tech support is great and they informed me it should be working, as well as offered to walk through the problem, but we don't have time to deal with copy protection. When a real emergency hits we don't want to guess if your tool is going to work or not.

    Until Winternals removes this type of copy protection from future releases we won't be purchasing any further products from your company. Companies who tried dongles and other types of protection have generally found they are not a good idea for this very reason. I would also suggest looking at the entire TurboTax fiasco this year. Intuit didn't think copy protection was a problem either.

    We won't ask for a refund because it would only dilute our complaint but I can assure you that ERD 2003 won't be used here at PCNA.

    Regards,
    Shannon Donovan
    Porsche Cars North America

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