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November 19, 2007 12:00 AM

Zune 80 is Sold Out, But Why?

Windows IT Pro
InstantDoc ID #97612
Rating: (6)

Tired of playing second fiddle to Apple's dominant iPod, Microsoft this week can exult in the fact that the hard drive-based version of its new Zune portable media players, the Zune 80, is sold out online and in retail stores around the country. But this apparent success is muted by a simple fact: The Zune 80 was never manufactured in volume, and many retailers never got a single unit to begin with.

Microsoft says it is thrilled with the positive reaction that the devices have gotten with reviewers, though one might wonder if this selection crowd constitutes the majority of Zune 80 owners at this point in time. And while there are rumors of manufacturing delays, the truth is quite a bit more pragmatic: Looking at the market, Microsoft decided to prioritize the manufacturing of the flash RAM-based Zune 4 and Zune 8. These devices, which offer 4 GB and 8 GB of RAM, respectively, compete in the most lucrative part of the MP3 player market.

That market, incidentally, is currently dominated by the Apple iPod nano, which also comes in 4 GB and 8 GB variants and costs the same as the respective Zune models. These new Zunes are readily available in a variety of colors both online and in brick and mortar retail stores in the US.

Not so with the Zune 80. According to major electronics retailers in the suburban Boston area, no Zune 80s were shipped to stores at all, and online retailing giant Amazon says that most Zune 80 preorders won't even ship to customers until late-November at the earliest and mid-December for many. Microsoft claims that a small number of Zune 80 devices have in fact shipped to paying customers. If the six of you could drop me an email, I'd love to hear about it.

Meanwhile, Zune fans can smile at another bizarre turn of events: The lackluster original brown Zune, now dubbed the Zune 30, is currently the best selling MP3 player on Amazon.com. Why has last year's most amusing joke turned into a best seller, you wonder? The price has dropped to less than $90, meaning you can get the device for less than half the price of a Zune 8 or comparable iPod nano. I guess consumers know a bargain when they see one.

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Comments
  • Shravan
    5 years ago
    Nov 20, 2007

    I think it was an error in judgment on Microsoft's part. The flash players didn't prove to be as popular as they thought it would. I will probably buy a 4 GB flash model anyway. The red one looks pretty good. The product needs better marketing and better coverage from the mainstream media. I think they need to "buy" tech journalists in major newspapers the way Apple did with Walt Mossberg. On one count, the Zune team has achieved its objective, though. At least in tech circles, most people talk about iPods and Zunes.

  • David
    5 years ago
    Nov 20, 2007

    Greetings Paul.

    I must disagree. This morning I was at a local store of a major national chain and they did have a wide selection of the Zune 80s. I wasn't even looking for one other than just snooping for the coming Solstice Celebrations

    David

  • Mark
    5 years ago
    Nov 20, 2007

    @will84 - I wouldn't be surprises if MS is doing just that...There has been quite a bit more hype around this release, and from the early reviews, the product is solid. Come mid December, flood the market with the 80s and see what happens. The ycan't sell any worse than the gen 1 Zunes.

    --tayme

  • Will
    5 years ago
    Nov 19, 2007

    "Lack of availability is likely to turn numerous customers away."

    Yes, but Microsoft has finally put together a complete package that is much better, I believe, than Creative's offerings, which is the only real competitor for all-in-one HDD players (subscription music, integrated radio).

    Microsoft can afford to starve the market enough to induce hunger. They have a good solid product and no viable opposition.

  • Chris
    5 years ago
    Nov 19, 2007

    I'm really frustrated about the way Microsoft handled the Zune 80's - I really wanted to get one on the 13th, only to drive around to every possible store and find out it wasn't available. Not good. Lack of availability is likely to turn numerous customers away.

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