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November 18, 2003 12:00 AM

Microsoft Preps Online Music Store

Windows IT Pro
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   The already crowded market for digital-music services is going to get a bit more crowded next year when industry giant Microsoft enters the ring. Microsoft confirmed this week that it will join Apple Computer, BuyMusic.com, MusicMatch/Dell, Napster, RealNetworks, and other companies next year to offer its own service--tentatively called the Microsoft Music Download Service--for streaming and downloading music from the Internet. "We are excited to confirm that MSN will deliver a download-music service next year, and we look forward to sharing more details at a later time," said Lisa Gurry, an MSN group product manager.
   Currently, the market is divided into three types of digital-music services: digital-music download services such as Apple's iTunes Music Store, which loses money on every song sold; digital-music streaming services such as RealNetworks' RHAPSODY service, which makes a healthy per-subscriber profit; and services that offer both features, such as Napster, which subsidizes the downloads with profits from streaming subscribers. Currently, which tactic Microsoft plans to use is unclear.
   One fact is clear, however: Microsoft's entry into the digital-music market will further strengthen the Windows Media Audio (WMA) 9 format, which is used by all music services except the iTunes Music Store, which uses the Advanced Audio Coding (AAC) format. Microsoft already operates a music service in the UK called MSN Music Club, which offers digital downloads of songs that users can burn to CD; this service might be the impetus for a wider US-based service.
   One advantage Microsoft will have over the competition is that the company can afford to take a loss on the service until it irons out the kinks, thanks to its $50 billion in liquid funds. Companies such as Apple, MusicMatch, and Napster are working with dramatically fewer resources. And although Apple touts the number of downloads it has provided, the company is losing money on each download and hopes to translate its iTunes Music Store overhead into iPod sales, a debatable long-term strategy. At some point, portable media players will become commodity items, and Apple won't be able to charge customers the high prices it does now

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Comments
  • brich
    9 years ago
    Nov 21, 2003

    I use both WMA and AAC formats. I don't agree with previous statements you've made about the alleged superiority of WMA. I doubt that any number of folks over at hydrogenaudio.com would agree with your opinion either. Both formats sound ok in a computer speaker or car stereo environment (where audiophile listening conditions do not exist). I'm more cautious, however, about Microsoft's approach with DRM, considering the intrusive nature of Windows in general.

  • Scott
    9 years ago
    Nov 21, 2003

    Apple is going to be in serious trouble if it doesn't upgrade the iPod to read the WMA format. As the market share among the services moves increasingly to WMA, Apple runs the risk of being a bit player in a commodity market. It's the predominant reason I haven't bought an iPod (yet).

  • stefan
    9 years ago
    Nov 20, 2003

    I think nobody makes money in this business only and never will, including Microsoft. Apple at least sells iPods. At the price of 99c, imposed by Apple, I don't see a bright future for napster and musicmatch. The only remaining players will be companies that sell an auxiliary service/product, Apple with their iPods and MS with MSN (which is losing money as well).

  • Jared White
    9 years ago
    Nov 18, 2003

    This comes as no surprise. Despite what a certain Windows news journalist (*ahem*) told me earlier this year, it looks like Microsoft really will be launching an MSN music download store shortly. I actually predicted this back in June: http://www.theideabasket.com/modules/news/article.php?storyid=39

    As for Apple's "debatable" long-term strategy, give me a break. Apple is making a killing selling iPods. It's the #1 player. I don't see that changing any time soon.

  • Joshua Heslinga
    9 years ago
    Nov 18, 2003

    What interests me about all this is what happens to service subscribers / music purchasers when a service ceases operations. Consolidation is inevitable, and probably more likely with Microsoft getting in the game. While a music store can't take back my CD, it's far from clear to me that I have a similar assurance with music purchased from the digital-music vendors.

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