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February 14, 2001 12:00 AM

Fixing My Outlook Problem

Windows IT Pro
InstantDoc ID #19696
Rating: (1)

While working with VMware, I accidentally damaged my system's outlook.pst file, which contains my business correspondence. I ran the Inbox Repair Tool (i.e., scanpst.exe), which I found at C:\program files\common files\system\mapi\1033\nt, but the tool didn't repair the file. I could no longer move or delete messages, so I needed to create a new Personal Folders (.pst) file. To create a new .pst file in Microsoft Outlook 2000, I chose File, New, Personal Folders File (.pst) and created a new .pst file, which I named jruley.pst.

To make the new file the default Personal Folder that Outlook uses for new email messages, I chose File, Exit and Log Off, which shuts down not only Outlook but all mail-enabled applications on the system. Then, I renamed outlook.pst to jruley.pst and vice versa, and restarted Outlook.

A message appeared, warning that completing the change would require copying messages. I copied the most recent email messages from the previous outlook.pst file to the new Inbox. To copy my Contacts database and Calendar, I simply resynchronized Outlook with my Windows CE-based NEC MobilePro handheld PC, which contains copies of all my Calendar and Contacts entries. Since I used this solution, Outlook appears to be working well.

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Comments
  • jfurr
    6 years ago
    Mar 20, 2006

    Try this if your PST is more than 2GBs.

    Goto a freeware sight and download a splitting file utiliy and slit your pst up and then run scanpst on each of the split files. Then delete or archive some the email, so that the size of youre pst is smaller.

  • Jason
    11 years ago
    Dec 26, 2001

    Dear sir/madam,

    I had executed the Inbox Repair Tool(scanpst.exe), but the process cannot be completed(it was stopped in phase 7, Fatal Error: 80040900). The .pst file cannot be opened anymore. What can I do?

    reagards

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