As an organization grows, so do the routine IT systems maintenance and administrative tasks required to keep customers satisfied and the network humming. If your company has ever experienced a serious hiring phase, you're aware of the work each new employee creates for the IT staff: a new account, a new profile and logon script, server-based storage space, access controls for applications and data, and, possibly, remote access capabilities. As printers proliferate throughout your enterprise, a myriad of printing problems flood the Help desk on a daily basis.

As...