By Alex Pournelle, 12/01/1997
This department focuses on what's new in operating systems, hardware, software, support, scalability, the enterprise and Windows NT's take on the trends in the marketplace.
By Alex Pournelle, 09/01/1997
Advice that helps you achieve success the first time out with your IVR solution.
By Alex Pournelle, 09/01/1997
A case study that linked Number Nine Visual Technology and Teloquent Communication's Distributed Call Center.
By Alex Pournelle, 09/01/1997
Tips for building a customized call center for your workgroup.
By Alex Pournelle, 09/01/1997
Computer telephony merges two disparate technologies-computers and telephones-to enable communications solutions that improve not only corporate efficiency but also customer ...
By Alex Pournelle, 09/01/1997
Definitions for computer telephony terms and technologies.
By Alex Pournelle, 09/01/1997
A case study that combined Paralon Technologies and Applied Voice Technology's CallXpressNT.
By Alex Pournelle, 09/01/1997
Features to consider when shopping for a computer telephony (CT) server.
By Karen Watterson, 09/01/1997
This department focuses on what's new in operating systems, hardware, software, support, scalability, the enterprise and Windows NT's take on the trends in the marketplace.
By Alex Pournelle, 09/01/1997
The Computer Telephony business is dead serious in its quest to offer products and services that feature the best of both worlds from which it was born: the phone and computer ...
By Alex Pournelle, 04/01/1997
Symantec's Internet FastFind is a filter for the information ocean.
By Alex Pournelle, 04/01/1997
Peak Net.Jet speeds Web access in a different way.
By Alex Pournelle, 04/01/1997
Mustang Software's Wildcat! Interactive Net Server is a bulletin board system that has bridged to the Internet.
By Dennis Martin, 03/01/1997
This department focuses on what's new in operating systems, hardware, software, support, scalability, the enterprise and Windows NT's take on the trends in the marketplace.
By Dennis Martin, 02/01/1997
Find out how Microsoft's Internet Chat Server lets you incorporate a variety of interactive communication solutions into your Web sites.
By Alex Pournelle, 12/01/1996
If you're a beginner intimidated by the prospect of designing a Web page, or even if you are a veteran Web designer, check out Blue Sky's WEB Office 1.0
By Alex Pournelle, 12/01/1996
NT software solutions let any PC on a network do asynchronous communications through a shared port.
By Alex Pournelle, 11/01/1996
Internet commerce the next milestone in the Web's evolution. What does the future hold for online business pioneers?
By Alex Pournelle, 10/01/1996
An interview with the FX!32 staff.
By Alex Pournelle, 10/01/1996
With nothing more than what Windows NT provides, you can set up your own Internet email system.