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January 08, 2001

How do I use the Internet Explorer (IE) 5.x repair tool?

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A. IE 5.x can "self repair," which offers similar functionality to the new Microsoft installer format in that the repair tool can verify that the correct files are installed, that they aren't corrupt, and such. To use the repair tool, perform the following steps:

  1. Start the Add/Remove Programs Control Panel applet (Start, Settings, Control Panel, Add/Remove Programs).
  2. Select "Microsoft Internet Explorer x and Internet Tools."
  3. Click Change/Remove.
  4. Select Repair Internet Explorer, and click OK.


  5. Click here to view image

  6. The system will display a dialog box asking whether you want to repair your installation. Click Yes.
  7. The system will begin its verification process.




  8. When the verification is complete, the system will prompt you to restart your computer. Click OK.

After the computer restarts, you can check the Fix IE Log.txt file in your %systemroot% folder (e.g., c:\winnt) to see whether there were problems.

If IE doesn't appear in the Add/Remove Programs list, you can start it manually from the command line:

  1. Start a command prompt (Start, Run, cmd.exe).
  2. Type the following command:

    rundll32 setupwbv.dll,IE5Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"

  3. Follow steps 3 through 7 above.

End of Article



Reader Comments
Internet explorer is not on my add change programs list, so I tried the command line fix. I got the box, but add a component was selected and repair internet explorer was grayed out! I run windows ME. Any help would be appreciated!

Owen Irwin May 05, 2003


I ran into the same problem as Owen Irwin. I also have Windows ME. Internet Explorer is not on my programs list in the Add/Remove Programs list. I tried the command fix,but the repair Internet explorer was also grayed out. Help!
Thank You,


Thomas Meyers December 12, 2003


When i open mail this come's up Iexplorer has caused an Error in IEIG32.dll
I Explore will close

David Faykosh March 10, 2004


Your Comments (required):I ran into the same problem as Owen Irwin. I also have Windows ME. Internet Explorer is not on my programs list in the Add/Remove Programs list. I tried the command fix,but the repair Internet explorer was also grayed out. Help! Thank You,

phil parham June 23, 2004


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